- Description
- Curriculum
- Reviews
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1HandoutText lesson
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2LO1 NotesText lesson
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3LO1 Case StudyText lesson
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4LO1 Reading MaterialText lesson
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5LO1 Game ⭐Text lesson
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6LO2 NotesText lesson
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7LO2 Case StudyText lesson
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8LO2 Reading MaterialsText lesson
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9LO2 Game ⭐Text lesson
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10LO3 NotesText lesson
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11LO3 Case StudyText lesson
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12LO3 Reading MaterialsText lesson
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13LO3 Game ⭐Text lesson
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14LO4 NotesText lesson
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15LO4 Case StudyText lesson
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16LO4 Reading MaterialsText lesson
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17LO4 Game ⭐Text lesson
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18Feedback Form: International Marketing ManagementText lesson
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19IMM_Game Reflection NoteAssignment
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20HandoutText lesson
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21LO1 NotesText lesson
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22LO1 Case StudyText lesson
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23LO1 Reading MaterialText lesson
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24LO1 Game ⭐Text lesson
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25LO2 NotesText lesson
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26LO2 Case StudyText lesson
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27LO2 Reading MaterialsText lesson
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28LO2 Game ⭐Text lesson
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29LO3 NotesText lesson
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30LO3 Case StudyText lesson
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31LO3 Reading MaterialsText lesson
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32LO3 Game ⭐Text lesson
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33LO4 NotesText lesson
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34LO4 Case StudyText lesson
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35LO4 Reading MaterialsText lesson
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36LO4 Game ⭐Text lesson
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37Feedback Form: Strategic Change ManagementText lesson
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38SCM_Game Reflection NoteAssignment
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39HandoutText lesson
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40LO1 NotesText lesson
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41LO1 Case StudyText lesson
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42LO1 Reading MaterialText lesson
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43LO1 Game ⭐Text lesson
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44LO2 NotesText lesson
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45LO2 Case StudyText lesson
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46LO2 Reading MaterialsText lesson
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47LO2 Game ⭐Text lesson
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48LO3 NotesText lesson
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49LO3 Case StudyText lesson
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50LO3 Reading MaterialsText lesson
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51LO3 Game ⭐Text lesson
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52LO4 NotesText lesson
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53LO4 Case StudyText lesson
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54LO4 Reading MaterialsText lesson
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55LO4 Game ⭐Text lesson
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56Feedback Form: Sustainability & BusinessText lesson
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57SB_Game Reflection NoteAssignment
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58HandoutText lesson
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59LO1 NotesText lesson
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60LO1 Case StudyText lesson
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61LO1 Reading MaterialText lesson
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62LO1 Game ⭐Text lesson
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63LO2 NotesText lesson
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64LO2 Case StudyText lesson
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65LO2 Reading MaterialsText lesson
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66LO2 Game ⭐Text lesson
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67LO3 NotesText lesson
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68LO3 Case StudyText lesson
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69LO3 Reading MaterialsText lesson
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70LO3 Game ⭐Text lesson
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71LO4 NotesText lesson
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72LO4 Case StudyText lesson
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73LO4 Reading MaterialsText lesson
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74LO4 Game ⭐Text lesson
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75Feedback Form: Strategic Management & LeadershipText lesson
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76STML_Game Reflection NoteAssignment
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77HandoutText lesson
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78LO1 NotesText lesson
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79LO1 Case StudyText lesson
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80LO1 Reading MaterialText lesson
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81LO1 Game ⭐Text lesson
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82LO2 NotesText lesson
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83LO2 Case StudyText lesson
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84LO2 Reading MaterialsText lesson
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85LO2 Game ⭐Text lesson
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86LO3 NotesText lesson
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87LO3 Case StudyText lesson
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88LO3 Reading MaterialsText lesson
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89LO3 Game ⭐Text lesson
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90LO4 NotesText lesson
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91LO4 Case StudyText lesson
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92LO4 Reading MaterialsText lesson
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93LO4 Game ⭐Text lesson
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94Feedback Form: International Human Resource ManagementText lesson
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95IHRM_Game Reflection NoteAssignment
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96HandoutText lesson
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97LO1 NotesText lesson
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98LO1 Case StudyText lesson
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99LO1 Reading MaterialText lesson
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100LO1 Game ⭐Text lesson
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101LO2 NotesText lesson
Learning Outcome - 2
Management Information System
A management information system (MIS) is a set of systems and procedures that gather data from a range of sources, compile it and present it in a readable format. Managers use an MIS to create reports that provide them with a comprehensive overview of all the information they need to make decisions ranging from daily minutiae to top-level strategy. MIS in an organization is:
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An integrated user-machine system
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For providing information
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To support the operations, management, analysis, and decision-making functions
An MIS can be developed to collect nearly any type of information managers require. They can view financial data such as daily revenues and expenses immediately and attribute them to specific departments or groups. Performance indicators such as the timeliness of projects or the quality of products coming off an assembly line can help managers pinpoint areas of needed improvement. Staff can manage schedules for work shifts, incoming deliveries and outgoing shipments from any place linked to the MIS.
The three levels of management expect MIS reports from four different departments to assess the company's performance and make smart moves

Forecasting
Forecasting is a fundamental tool used by operations managers to predict future business trends, customer behavior, and market conditions. It provides a roadmap for the organization, helping managers to plan and allocate resources effectively. For instance, if a forecast predicts an increase in demand for a product, the operations manager can plan to increase production capacity, order more raw materials, or hire additional staff. Conversely, if a decrease in demand is predicted, steps can be taken to reduce costs and prevent overproduction.
Two aspects of forecasts are important. One is the expected level of demand; the other is the degree of accuracy that can be assigned to a forecast (i.e., the potential size of forecast error. Forecasts are made concerning a specific time horizon. The time horizon may be fairly short (e.g., an hour, day, week, or month), or somewhat longer (e.g., the next six months, the next year, the next five years, or the life of a product or service). Short-term forecasts pertain to ongoing operations. Long-range forecasts can be an important strategic planning tool and pertains to new products or services, new equipment, new facilities, etc. Forecasting is an indispensable tool for operations managers. It enables them to plan effectively, make informed decisions, manage uncertainties, and measure performance.
Production Efficiency
Production efficiency, also known as productive efficiency, identifies the conditions in which goods can be produced at the lowest possible unit cost. To achieve production efficiency, one should utilize resources and minimize waste, which in turn, translates to higher revenues. Production efficiency looks at the maximum output you can achieve using the same assets that you already have.
Manufacturing productivity can be measured by contrasting the rate of output per unit of input used in the production process. Productivity increases when the same quantity of inputs results in more outputs, or when you get the same output quantity using fewer inputs.
It’s important to note that measuring labour hours as the sole input is only a partial measure of productivity. Multifactor productivity = Units of Output / (Units of Labor + Units of Capital + Units of Materials). Using this method results in a more accurate ratio than using labour alone because changes in capital and materials used in production may also increase or decrease labour costs.
Inventory Management
Inventory refers to a company’s goods and products that are ready to sell, along with the raw materials that are used to produce them. Inventory can be categorized in three different ways, including raw materials, work-in-progress, and finished goods.
Inventory management is important for businesses of any size. Knowing when to restock inventory, what amounts to purchase, and what price to pay can easily become complex decisions.
A reorder point, or ROP indicates an inventory item’s minimum stock level at which new stock should be ordered to avoid a stockout. It can thus also be viewed as the last time to replenish stock to avoid a stockout.
ROPs are always calculated separately for each individual item. The calculation consists of an item’s delivery time, demand or consumption rate, and, if applicable, its safety stock level. Since all of these are dynamic variables, the ROP of an item can vary greatly depending on changes in the supply chain, market circumstances, selected suppliers, etc. The ROP model is based on analyzing historical consumption and lead time data to predict consumption rates.

As the above graph visualizes, lead time represents the amount of time in days it takes for items to become available from the moment they are ordered. It is thus an instrumental part of the ROP calculation and helps to avoid inventory levels falling below the safety stock line.
Supplier selection
Suppliers provide inputs to the operations system. They may supply raw materials, components (as in car assembly), finished products (for example a pharmaceutical company providing drugs to a hospital, or an office supplies company providing it with stationery), or services (as in the case of a law firm providing legal advice).
Finding and choosing suppliers can be particularly challenging because organizational requirements are quite diverse. On top of that, not every single standard can be precisely matched, despite the numerous options. Suppliers can be chosen on the following factors:
Cost efficiency – With this process, companies can compare the offers from various third-party vendors or service providers and pick the one offering the most competitive pricing.
Quality assurance – Finding the most appropriate suppliers through this meticulous system ensures high-quality goods and services without worrying about defects or rejects.
Risk mitigation – One of the steps in the procedure identifying threats in quality, finances, and ethics, and ensuring that are measures to mitigate these risks.
Supply chain reliability – Disruptions in the supply chain, such as late deliveries or materials scarcity, could impede operations. By reviewing suppliers through this process, companies can assess their dependability.
Long-term collaboration – Compatibility, shared values, and mutual goals are factors companies often look for in their suppliers, resulting in enduring partnerships.
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102LO2 Case StudyText lesson
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103LO2 Reading MaterialsText lesson
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104LO2 Game ⭐Text lesson
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105LO3 NotesText lesson
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106LO3 Case StudyText lesson
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107LO3 Reading MaterialsText lesson
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108LO3 Game ⭐Text lesson
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109LO4 NotesText lesson
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110LO4 Case StudyText lesson
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111LO4 Reading MaterialsText lesson
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112LO4 Game ⭐Text lesson
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113Feedback Form: Operations and Project ManagementText lesson
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114OPM_Game Reflection NoteAssignment
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115Project PhasesText lesson
Introduction
The Strategic Impact Simulation Project is a core component of the MBA program designed to enable learners to undertake an independent, research-based investigation of a complex business scenario derived from a gamified MBA module. Learners select a gamified mission scenario and conduct a research-based analysis to evaluate strategic decisions, outcomes, and leadership impact.
The project requires learners to critically examine a strategic management challenge by applying relevant academic theories, analytical frameworks, and evidence from scholarly and industry sources. Through this project, learners are expected to demonstrate the ability to integrate knowledge acquired across the MBA program, formulate a clear research focus, analyze alternative strategic decisions, and evaluate their implications for organizational performance and broader business contexts.
The project provides an opportunity to develop:
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Critical thinking and decision-making skills in a global business context
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Cross-functional integration across marketing, finance, human resources, operations, and sustainability
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Practical experience in linking academic theory to business strategy
The work must be grounded in scholarly research and critical literature, ensuring that strategic insights and recommendations are supported by established theory and evidence-based analysis. The project therefore serves as a culminating assessment that evaluates learners’ independent research capability, analytical thinking, and ability to connect academic knowledge with practical managerial decision-making.
Learning Outcomes
Upon completion, learners should be able to:
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Critically analyze a selected gamified business scenario by applying academic theories, frameworks, and industry evidence to identify and diagnose strategic challenges.
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Design and evaluate alternative strategies using cross-functional knowledge to assess risks, model decision pathways, and anticipate outcomes.
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Synthesize and interpret evidence, both qualitative and quantitative, to evaluate the effectiveness of decisions, demonstrating scholarly research skills, ethical awareness, and informed managerial judgment.
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Develop actionable recommendations that are supported by critical reflection on leadership, professional development, and the broader societal impact of strategic decisions.
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116Report StructureText lesson
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117Assessment and Marking SchemeText lesson
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118Strategic Impact Simulation Project DocumentAssignment